We are determined to leave all of our customers 100% satisfied. Therefore, if you are unsatisfied with any items that you purchased, send it back for a store credit. If you would like to return merchandise, you will have no later than 14 days after receipt of the item(s), which is confirmed by the tracking number provided by our shipping company. All returns past 14 days after receipt of the item(s) will not be accepted for a store credit. We reserve the right to refuse any return that does not meet our requirements including any signs of wear, odor, or temperament. Please remember that this return policy applies to online purchases only made through BrittanyYearling.com. Please see below for details:
Final Sales: All Custom orders are Final Sale. These items cannot be returned for exchange, store credit or refunds. Please make sure to read and understand our return policy to ensure that you are entitled to a return.
For all other items, we will happily accept returns for store credit any item that is returned in an unused condition with all original tags still present without any signs of wear, smoke or odor.